This Cancellation and Refund Policy describes the terms and conditions for canceling our services and requesting refunds for our website development, SAAS, digital marketing, SEO, branding services, mobile app development, and video editing.
Cancellation of Services
If you wish to cancel our services, you must notify us in writing at least [insert number of days] days prior to the end of the current billing cycle. Failure to do so may result in a charge for the next billing cycle.
We offer refunds on a case-by-case basis. To be eligible for a refund, you must submit a written request to us within [insert number of days] days of the date of purchase. We will evaluate your request and may issue a full or partial refund at our sole discretion.
The following services are non-refundable:
Website development services for completed project.
Mobile app development services for completed projects.
Video editing services for completed projects.
Any service that has been provided in full or part and is in progress.
Services that have been provided in full or in part.
Any customization or configuration services that have been provided.
Any usage fees that have been incurred.
Any fees that have been charged by third-party payment processors.
Payment Processing Fees
We do not refund payment processing fees charged by third-party payment processors (such as PayPal, Stripe, or Square). You will be responsible for any payment processing fees incurred in connection with your refund.
Changes to Services and Fees
We reserve the right to change our services and fees at any time without notice. We will not refund any fees paid prior to the effective date of any fee changes.
If you have any questions about this Cancellation and Refund Policy or our cancellation and refund procedures, please contact us at email@example.com